Frequently Asked Questions

Find quick answers about our buying and selling services, the benefits of our teamerage approach, relocation support, home valuations, and everything you need to navigate your real estate journey with confidence.

1. Accounting, Fees & 2025 Financials

This amount reflects the HOA management fee.

These are management fees paid to Casa (Jan–May 2025 at $1,870, increasing to $1,890 in
May 2025).
They are incorrectly categorized under the General Ledger account titled “Legal and Other
Professional Fees,” but they are not legal expenses.

There is a distinction between:

  • Management fees (Casa/RE501 services), and
  • True legal expenses (attorney services).

Some costs may be temporarily coded under "Legal and Professional" in accounting, but they are not all legal fees.

2. Dues, Payments & Late Fees

Dues are due January 1st.

Payments are late after March 31st.

Starting April 1st 2027, a $50 monthly late fee is added until the account is current.

If dues are not paid by July 1st, lien proceedings may begin.

3. What Your Dues Cover

Dues fund:

  • Landscaping
  • Management
  • Insurance
  • Accounting & legal services
  • Electricity (common areas)
  • Postage and administrative costs

4. Payments & Billing

Payments may be mailed to:
PO Box 241126
Little Rock, AR 72223

Trammel Estates. Do not make checks payable to RE501 (they will be returned).

Yes. HOWEVER, the office is appointment-only. We do NOT have a receptionist, so
appointments are required, even for drop-off.

A: Please check your bank to confirm the check has cleared.

  • If it has not cleared, it may still be in transit
  • If it has cleared your bank and is not posted in Appfolio, contact Janet at [email protected]

Processing fees are charged by AppFolio directly. RE501 does not control or receive any
portion of these fees.

5. Communication & Office Information

Monday–Friday, 8:00 AM–4:00 PM (closed on federal holidays)

Yes, please! HOWEVER, visits are by appointment only.

It allows scheduled appointments so we can dedicate time to assist each homeowner.

  • Email: [email protected] (preferred)
  • Text: 501-500-1245 (second best)
  • Voicemails, texts, and emails are returned in the order received
  • If no response within 48 hours, please follow up

Contact Janet directly at [email protected] so AppFolio can be contacted to resolve the issue.

6. Portal Access

Visit https://www.appfolio.com/help/owner-portal – Please remember that you must use the specific email address associated with your account on our records, or you will not be able to log in successfully!

7. Legal, Budgeting & Financial Clarifications

  • Legal expenses charged to owners (liens/collections) are initially paid by the association and later reimbursed when collected
  • Budgeted legal expenses cover general attorney work not tied to collections or liens

This represents uncollected income from delinquent owners (~193 owners at $150 dues).

The individual has been ordered to repay $5,300 as part of a criminal case. Additional
recovery may require civil action.

The association bank accounts are FDIC-insured. Casa also carries fidelity bond coverage
for employee dishonesty, but coverage does not extend to board members or individuals
authorized by the Board.

The association may pursue civil litigation to recover additional amounts.

8. Insurance & Operations

Insurance covers:

  • Common areas
  • Directors & Officers liability coverage

9. Governance & Management

No. Board members are strictly volunteer positions.

The association can self-manage, but a management company is hired to handle operations,
accounting, vendor coordination, and compliance.

10. Landscaping & Maintenance

The 2026 landscaping budget is $40,800 annually ($3,400/month).

Yes, quotes include:

  • TurfMasters: $22,481 cleanup / various service options
  • Mike’s Lawn: $4,300/month
  • Pinnacle: $4,000/month (negotiated to $3,400/month)
  • Additional services (bush hog commons): $750

This is not recommended due to liability, insurance, and consistency requirements.

11. City Reporting & Neighbor Concerns

Some concerns fall under city jurisdiction (streets, trash, animals, lighting). Owners are encouraged to report issues directly to the city while also notifying management so they can assist.

City Contacts:

12. Common Areas

Refer to the community map (attached separately). Areas include:

  • Trammel Loop entrances/medians (shared or not owned by HOA) - Orange
  • Skylark common areas (HOA-owned) - Green
  • Ridgemist Lane (City of NLR maintenance responsibility) - Pink
  • Red Bud Court / Red Oak / Tammy areas (SWAPY designated areas) - Green

Community map

13. Governance, Voting & Legal Questions

Dissolution of an HOA is governed by Arkansas law and the Association’s governing documents.

Attorney guidance:
Dissolution requires compliance with the Arkansas Nonprofit Corporation Act, including member approval and filing Articles of Dissolution with the Secretary of State.

In addition, the Association’s Bylaws (§11.1) require member approval for amendments, and dissolution would require at least an equivalent or higher threshold of owner approval.

The Association currently owns and maintains common areas, streets, drainage swales, and related infrastructure. The Covenants (CCRs, Article XXV in applicable declarations) assign maintenance responsibilities to the Association and/or individual owners and note that the City of Sherwood does not assume maintenance responsibility for these areas.

Any dissolution would require a legal plan for:

  • Transfer or disposition of common areas and infrastructure
  • Resolution of outstanding debts, liens, and obligations
  • Coordination with lenders and mortgage holders

Most mortgage lenders require ongoing HOA covenant compliance as a condition of the loan. Dissolution could therefore create title and lending complications across the community.

Even if a 51% vote threshold were achieved (approximately 193 of 378 lots), the Declarant retains certain rights under the governing documents. Additionally, the Association currently experiences quorum challenges, making it highly unlikely that sufficient participation could be achieved to approve dissolution. An individual owner does not have unilateral authority to dissolve the HOA.

Under the Bylaws (§9.5), the Board of Directors may not increase annual assessments by more than 25% over the prior year’s assessment.

Bylaws Section 9.5 - Regular Assessments

Under Bylaws (§5.6), quorum is met when more than 50% of the total voting power of members is present (in person or by proxy) at a meeting.

Bylaws Section 5.6 - Quorum

Under Bylaws (§5.9), any action requires approval by more than 50% of the quorum present at the meeting.

Bylaws Section 5.9 - Majority Requirement

Each lot owner is entitled to one vote per lot owned (CCRs Article XVIII(a)). However, CCR Article XVIII(b)(ii) provides that voting rights may be suspended if an owner has unpaid assessments, charges, or if common area usage rights have been suspended due to violations or delinquency.

CCRs Article XVIII(a) - One vote per lot

CCRs Article XVIII(b)(ii) - Suspension of voting rights

14. Board of Directors Elections & Quorum Limitations

A note from the Association’s attorney:

The Bylaws anticipate situations where a quorum for an election cannot be achieved.

Under Bylaws §6.3, Directors may serve beyond their term if so voted, and under the Arkansas Nonprofit Corporation Act, incumbent Directors “hold over” in office until their successors are duly elected and qualified.

This means that if an annual meeting fails to reach a quorum for an election, the current Board members do not vacate their positions. Instead, they remain in office and continue to serve in a holdover capacity until an election can be properly held.

In addition, Bylaws §6.3 provides that any Director seat that becomes vacant due to resignation or removal may be filled by the Board for the remainder of that term. This allows the sitting Board—even if reduced in size or serving in a holdover capacity—to appoint qualified individuals to fill vacancies without a member vote.

Any Director appointed in this manner serves until the next annual meeting at which quorum is achieved, and a formal election of Directors can occur.

Bylaws Section 6.3 - Holdover Directors and Board appointments

Let’s Stay in Touch
Sign up to receive expert insights, local market trends, and handpicked listings from the RE501 team.