Maintenance Chargeback

When the repair is the responsibility of the resident, the following shall apply:

We have found many great contractors to help with the maintenance of our homes and hope you will feel free to let us help with issues, even if you know they are your responsibility. We would much rather have the issue taken care of in a timely manner and might be able to save you time and money!

A)  If the repair(s) necessary is/are deemed to be the responsibility of the resident, and a RE501 contractor responds to the request, the resident will be charged a $25 Service Call. This helps to defray the personnel expense and keeps the costs low for all. 

B)  Each additional hour of service will be billed at a rate of $50 per hour (billed in 1/2-hour increments) plus any materials purchased/supplied. 

C)  Weekend/Afterhours/Emergency responses will most certainly be billed at higher amounts. See the "Fee Schedule" portion of your lease. Conditions that pose a hazard to the property, or your health, or safety must be promptly reported to management immediately.

D)  Residents may be charged $75 for EACH missed maintenance appointment.